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Shipping & Returns

TERMS and CONDITIONS

PAYMENT TERMS

CT&C accepts payment in the form of Visa, MasterCard, American Express & Discover.

PRICING:

Prices are subject to change without notice.

RETURNS:

  • Returned goods will only be accepted with prior authorization. (ie: RGA number must be obtained from CT&C before goods are shipped back.
  • Returned goods must be clearly marked with RGA # on all paperwork & packaging.
  • RGA numbers are valid for 30 days only.
  • Customers are responsible for all shipping charges on returned merchandise.
  • Goods must be unused and in resalable condition.
  • No returns will be accepted on products invoiced over 60 days old.

SHIPPING TERMS:

1. FOB point is Point of Origin. Title transfers to the buyer at Point of Origin.
2. Shipments will be made by UPS and will incur a $7.50 shipping and handling fee. Freight costs and handling fee will be added to the invoice/credit card charge at time of shipping.
3. The Jarvis Caster Velocity Center will ship any caster or wheel in stock the same day if your order is received before 2:00pm Central Standard Time (ship next business day if order placed after 2:00pm CST).