Shipping & Returns
TERMS and CONDITIONS
CT&C accepts payment in the form of Visa, MasterCard, American Express & Discover.
Prices are subject to change without notice.
- Returned goods will only be accepted with prior authorization. (ie: RGA number must be obtained from CT&C before goods are shipped back.
- Returned goods must be clearly marked with RGA # on all paperwork & packaging.
- RGA numbers are valid for 30 days only.
- Customers are responsible for all shipping charges on returned merchandise.
- Goods must be unused and in resalable condition.
- No returns will be accepted on products invoiced over 60 days old.
1. FOB point is Point of Origin. Title transfers to the buyer at Point of Origin.
2. Shipments will be made by UPS and will incur a $7.50 shipping and handling fee. Freight costs and handling fee will be added to the invoice/credit card charge at time of shipping.
3. The Jarvis Caster Velocity Center will ship any caster or wheel in stock the same day if your order is received before 2:00pm Central Standard Time (ship next business day if order placed after 2:00pm CST).